Refunds
- Refunds will be processed within [X] business days once the returned item is received and inspected.
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at pehchaanbyatm@gmail.com.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at pehchaanbyatm@gmail.com.
Shipping returns
- Returns and exchanges are accepted within [X] days of receiving the order, provided the item is unused, in original packaging, and with tags intact.
Need help?
Contact us at pehchaanbyatm@gmail.com for questions related to refunds and returns.